Simple answers about every search feature.
Learn what each setting does, when to turn it on, and how it helps shoppers find products faster.
Written in plain words for store owners, teams, and agencies using Flatsome + WooCommerce.
Fast Index + cache-ready search
Helpful card with products shoppers can tick
Find answers by topic
Click a topic to jump to the questions you need.
What FlatSearch.Pro does in one minute.
Makes search faster
Fast Index, cache, preload, and optional Cloudflare help search answers appear faster.
Makes search smarter
Typo Fix, Better Word Matching, price words, and first-letter search help customers find products.
Makes search easier to buy from
Clean dropdown rows and Guided Answer Cards help shoppers choose products and add them to cart.
Basic Questions
Simple answers before you install or turn on features.
What is FlatSearch.Pro?
FlatSearch.Pro is a search plugin made for Flatsome + WooCommerce stores. It improves the normal Flatsome search box with faster results, smarter matching, better images, cleaner design, and helpful answer cards.
Does FlatSearch.Pro replace my Flatsome theme?
No. Your Flatsome theme stays the same. FlatSearch.Pro improves the existing Flatsome search experience.
Do I need coding knowledge?
No. The plugin uses simple On / Off switches. You can turn on one feature, test it, then turn on the next feature.
Can I turn features on or off?
Yes. Each module can be turned on or off. The plugin is built so one disabled feature should not break the other features.
Does it work with WooCommerce products?
Yes. It is made for WooCommerce product search, product images, product prices, product result pages, stock status, and product discovery.
Speed Settings FAQ
These settings make search load faster in the browser, server, and Cloudflare.
What is Fast Index Engine?
Fast Index Engine builds a ready-made product search list. Instead of asking WooCommerce to search slowly every time, the search box can use a faster route like /?fsp&q=keyword.
Kid-simple: It is like preparing the product book before the shopper asks.
What is Cloudflare Fast Search?
Cloudflare Fast Search lets Cloudflare remember public search answers. When shoppers search the same word again, Cloudflare can answer faster instead of asking WordPress again.
You only need this if your site uses Cloudflare.
What is Browser Quick Search?
It remembers recent search answers in the visitor’s browser. If the same visitor searches again, results can show faster.
What is Product List Memory?
It keeps a small ready-to-use product list so search can show results faster without checking the full shop again and again.
What is Fast Search Starter?
It prepares popular searches early, so the first dropdown results can appear faster when shoppers start typing.
What is Product Result Preload?
It helps product pages open faster after a shopper interacts with a search result. The safer mode warms product page HTML without waking all product page images.
Are all speed modules doing the same thing?
No. They help different layers:
- Fast Index Engine: faster search route.
- Cloudflare Fast Search: CDN cache for repeat public searches.
- Browser Quick Search: visitor browser memory.
- Memory Cache Boost: server memory such as Redis or object cache.
- Product Result Preload: prepares product page HTML.
Should I turn on every speed feature?
For most stores, turn on Fast Index Engine first. Then test. Add Cloudflare Fast Search if your site uses Cloudflare. Add preload only if product pages benefit from it.
Search Accuracy FAQ
These settings help search understand what the shopper means.
What is Better Word Matching?
It helps search understand more than one word. For example, “red apple” should prefer products that match both “red” and “apple”.
It also helps product families match better, such as “glenlivet” and “The Glenlivet”.
What is Typo Fix?
Typo Fix helps shoppers when they spell a product name wrongly. For example, “civas” can still find “Chivas”.
What is Search From First Letter?
It lets results start from the first letter, like “i” for iPhone or “a” for apple.
For big stores, this should work best with Fast Index Engine because one-letter searching can be heavy without an index.
What are Price Search Words?
They let shoppers type simple price words such as “under 500”, “above 100”, or “between 20 and 50”.
Example: phone under 500
What is Page & Blog Search?
It lets the live search dropdown also show matching page and blog post titles.
Product results should stay first when product matches exist. Page and blog results should help, not replace good product results.
Should accuracy modules work when Fast Index is on?
Yes. The goal is simple: all search modules should apply whether Fast Index Engine is on, Cloudflare Fast Search is on, or the site is using default Flatsome search.
Search Design FAQ
These settings control how the dropdown looks and feels.
What is Search Box Design?
It adds the FlatSearch.Pro look for the search box, result rows, prices, popular searches, recent searches, View More button, and mobile search popup.
What is Better Search Images?
It picks the small product photo for each search result, like a tiny picture card. This helps the dropdown avoid loading big product photos.
What is Small Image Guard?
It is the safety checker for search pictures. If a picture is too big, broken, or unsafe, it swaps it to a smaller safe picture or a simple placeholder.
Are Better Search Images and Small Image Guard the same?
No. They are related, but different:
- Better Search Images chooses the right small photo.
- Small Image Guard checks if the photo is safe.
Should I use Advanced Cloudflare Image Resizing?
Only use it if your site supports Cloudflare Image Resizing. Normal stores should keep it off and use WooCommerce or WordPress thumbnail images.
What is Background Dimmer?
It dims the page behind the desktop search box so shoppers can focus on the search results.
What are Popular & Recent Searches?
They show helpful search ideas before typing and remember recent searches, so shoppers have easy suggestions.
What is Mobile Keyboard Helper?
It helps the phone keyboard open when the mobile search popup opens. Use it only if your mobile search needs it.
Results Page FAQ
These settings affect the full WooCommerce results page after the shopper submits a search.
What is Search Cleanup Mode?
It stops unrelated plugin tasks from joining the search request when they are not needed, so the search can stay lighter.
What is Search Page Sorting?
It keeps the full search results page tidy: available products first, lower price first, and unavailable products lower down.
What is Number of Dropdown Results?
It controls how many live search results appear while shoppers type. A smaller number feels faster. A larger number shows more choices.
Recommended: 10 to 20.
What is Number of Recent Searches?
It controls how many recent searches appear. Use 0 to hide recent searches, or choose a small number like 3, 5, or 8.
Guided Answer Search FAQ
Helpful answer cards that explain a topic and let shoppers add selected products to cart.
What is Guided Answer Search?
Guided Answer Search shows store-made answer cards inside live search. Each card can explain a topic, show product choices, and let shoppers add selected products to cart.
Is Guided Answer Search a live AI agent?
No. It is AI-style, but not a live AI agent. You write and approve every card, so the answers stay safe, accurate, and controlled by your store.
What can I use Guided Answer Cards for?
You can use them for many store types:
- Drink store: cocktail recipe or gift guide.
- Beauty store: skincare routine.
- Electronics store: gaming setup or laptop guide.
- Fashion store: outfit guide or size guide.
- Home store: starter kit or care guide.
Why is this useful for ecommerce?
Normal answer pages can explain something. Guided Answer Search can explain something and connect the answer to products shoppers can buy.
Can I change the guided search title?
Yes. You can edit the frontend title and bottom link title. For example, a cocktail store can use “Try Popular Cocktail Recipes” and “All Popular Cocktail →”.
Can shoppers choose which products to add?
Yes. Shoppers can tick related products and add selected products to cart.
Voice, Compatibility & Tools FAQ
Extra tools for mobile search, delayed JavaScript, analytics, and support.
What is Voice Search?
Voice Search adds a microphone button to the search box. If the shopper’s browser supports voice input, they can speak instead of typing.
What is Delay JS Search Protection?
Some speed plugins delay JavaScript. This protection helps the search box still work when shoppers click or type.
What does Admin Bar Status do?
It shows quick FlatSearch.Pro status in the WordPress admin bar, so you can check if search features are active.
What does Analytics show?
Analytics helps you understand what shoppers search for, what gets clicked, and which searches may need better products or answer cards.
What is a Debug Report?
A Debug Report is a safe support report. It shows plugin version, active modules, search route, Fast Index status, cache status, and environment details.
What is Clean Uninstall?
Clean Uninstall removes plugin data when you delete the plugin. Leave it off if you may reinstall the plugin later.
Search Route & Cache FAQ
Understand what route search uses when Fast Index or Cloudflare is on or off.
What route should search use when Fast Index and Cloudflare are on?
It should use /?fsp&q=keyword. Fast Index builds the answer. Cloudflare can cache repeat public searches.
What route should search use when Fast Index is on but Cloudflare is off?
It should still use /?fsp&q=keyword, but the answer comes from your website server instead of Cloudflare cache.
What route should search use when both are off?
It should use the default Flatsome live search route, usually admin-ajax.php. The default bridge should still apply important modules.
After changing settings, why do I need to clear cache?
Search results, scripts, and helper data can be saved by Redis, page cache, Cloudflare, or the browser. Clearing cache makes sure shoppers get the newest behavior.
What should I clear after installing a new version?
Clear Object Cache or Redis, purge page cache, purge Cloudflare, and test in Incognito. If needed, clear browser localStorage too.
Troubleshooting FAQ
Use these answers when search results, images, or speed do not look right.
Search shows “No products found” too early.
Check Search From First Letter, Page & Blog Search, and Fast Search Starter. The plugin should not force an empty answer before the safe search bridge has a chance to respond.
Fast Index results are different from default Flatsome search.
Rebuild the product list, clear cache, and test again. Fast Index should apply the same important modules: Better Word Matching, Typo Fix, Page & Blog Search, Price Search Words, and Search From First Letter.
Search is slow or over 200ms.
Check whether it is a first-time uncached request or a repeated cached request. A cold origin request can be slower than a Cloudflare HIT. Repeat the same search and compare.
Dropdown images are grey or broken.
Turn on Better Search Images and Small Image Guard. Then clear cache. If WordPress never generated thumbnails for those images, regenerate thumbnails.
Dropdown images are too big.
Better Search Images should use WooCommerce or WordPress thumbnail sizes. Keep Advanced Cloudflare Image Resizing off unless your site supports it.
Product Result Preload creates too many requests.
Use safe HTML-only preload. It should warm product page HTML without inserting the HTML into the page and without loading product page images.
WordPress shows a critical error.
Check the PHP error log or wp-content/debug.log. If the fatal error mentions FlatSearch.Pro, send the exact line to support. If it mentions another plugin, FlatSearch.Pro may only have triggered a cached error page.
Which settings should I start with?
Use this as a safe starting point for most Flatsome WooCommerce stores.
Basic store
Turn on Search Box Design, Better Search Images, Small Image Guard, Better Word Matching, and Typo Fix.
Growing store
Add Fast Index Engine, Browser Quick Search, Repeated Search Cache, and Search From First Letter.
Cloudflare store
Add Cloudflare Fast Search, Memory Cache Boost, and Search Cache Warm-Up after Fast Index is ready.
Make your Flatsome search faster and easier to understand.
Start with the basic settings, test one feature at a time, and use the Debug Report if something does not look right.
